Privacy Policy
Last updated: January 2025
Information We Collect
We collect information you provide directly to us, such as when you create an account, play our game, or contact us for support.
Personal Information
- Email address for account creation and communication
- Username and profile information
- Game progress and achievements
- Support requests and correspondence
Automatically Collected Information
- Device information and browser type
- IP address and location data
- Game usage statistics and performance data
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide and maintain our gaming service
- Process transactions and manage your account
- Send you technical notices and support messages
- Improve our game and develop new features
- Analyze usage patterns and performance
- Comply with legal obligations
Cookies and Tracking
We use cookies and similar technologies to enhance your gaming experience. These help us:
- Remember your preferences and settings
- Analyze site traffic and usage patterns
- Provide personalized content
- Improve site performance and functionality
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality
- Performance Cookies: Help us analyze and improve performance
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Provide insights into user behavior
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in operating our service
- To comply with legal obligations or protect our rights
- In connection with a business transfer or acquisition
- With your explicit consent
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Game data is typically retained for:
- Account information: Until account deletion
- Game progress: 2 years after last activity
- Support communications: 3 years
- Analytics data: 2 years in aggregated form
Your Rights
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Restrict processing of your information
- Data portability
- Object to processing
International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this privacy policy, please contact us:
- Email: support@haganoplaygame.com
- Email: info@haganoplaygame.com
- Address: 79 Innovation Street, Dresden, Germany